Jennifer, a young business associate with your firm, is anticipating her first international sales tour to make presentations to businesses in five countries. You recall your own first trip abroad and some awkward problems you encountered in business protocol. Which of the following would NOT be good business etiquette advice for Jennifer?
a. Avoid gift-giving, since each culture has its own expectations and taboos.
b. Learn how to give and receive business cards appropriately.
c. Learn how to deliver the expected greeting such as the handshake, bow, etc.
d. Expect to allow extra time prior to the presentation for mingling with the audience.
Ques. 2Which of the following is FALSE concerning cultural perceptions of North Americans?
a. Some cultures value silence more so than do North Americans.
b. North Americans are frequently perceived by other cultures as being too formal.
c. While North Americans prefer a direct approach to most messages, many cultures such as the Japanese, Latin American, and Arabic cultures consider this approach tactless and rude.
d. The Japanese typically think North Americans use inappropriate humor.
Ques. 3You will be making a presentation to an Arab audience. Remember that
a. Arab audiences will listen more attentively if you use a direct approach.
b. Arab listeners keep their eyes lowered to show you respect.
c. Arab listeners may stare into your eyes.
d. None of the above
Ques. 4Marcus, Leroy, and Mallory are planning to give a team presentation on diversity for their company. Which of the following is NOT an effective guideline for their team presentation?
a. All team members should respond to each question asked at the end of the presentation.
b. The team members should agree on the purpose and schedule.
c. The team should pay close attention to each other as each member presents.
d. The team should plan seamless transitions between presenters.
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