Text messaging should not be used for which of the following business messages?
a. An efficient delivery of a sales message.
b. A quick and silent updating message to a colleague in a meeting.
c. A confirmation of an appointment to a coworker on a business trip.
d. A less emotional way to tell a subordinate he did not receive a desired promotion.
Ques. 2The ABC Corporation is concerned about the legal problems of email being used for evidence in litigation. Employees must adhere to strict email guidelines. Which of the following should NOT be one of ABC's guidelines for email usage?
a. Avoid writing emotionally charged emails.
b. Organize emails in folders and subfolders for quick retrieval.
c. Delete unneeded emails regularly to avoid clutter
d. Use email for private messages.
Ques. 3According to the Electronic Communications Privacy Act, firms may check the email messages of their employees
a. to determine if employees are using the email system for legitimate work-related purposes.
b. and publicize their content in any way the employer chooses.
c. to determine whether the messages are originated at work or home.
d. only if they suspect company espionage or theft.
Ques. 4A manager is faced with having to lay off some of his staff due to financial losses that the company has suffered. Which of the following channels of communication would be MOST appropriate for sharing this news, given the sensitive nature of the message?
a. A well-written, empathetic letter
b. A face-to-face meeting with each employee
c. A phone call
d. An email message
Quick Reply
