In persuasive situations, you will increase your chances of getting a positive response by ________ the analyzing phase of the ACE communication process.
A) devoting less time to
B) changing the order of
C) omitting
D) spending more time on
E) completing the evaluation phase before
Ques. 2When conducting an audience analysis, who should be considered?
A) The primary audience
B) Both the primary and the secondary audience
C) All stakeholders
D) Leadership
E) The secondary audience
Ques. 3In the ACE communication process, ________ involves thinking strategically about your purpose, desired outcome, business needs, audience and stakeholder needs, content needs, and medium choices.
A) analyzing
B) adjusting
C) composing
D) creating
E) editing
Ques. 4Which of the following best represents the purpose of a message?
A) The purpose of the message is why you are communicating.
B) The purpose of the message represents how you would like the audience to respond.
C) The purpose of the message identifies what the business result will be.
D) The purpose of the message identifies the intended outcome.
E) The purpose of the message represents how to best reach those with decision making capabilities.
Ques. 5What is the point of sending for-your-information messages, if they are not related to business information?
What will be an ideal response?
Ques. 6How is the use of instant messaging (IM) at work different from the use of instant messaging in one's personal life? Provide examples.
What will be an ideal response?
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