Helping the company build and maintain positive relationships with stakeholders is an aspect of what?
A) Professionalism
B) Protecting the company's image
C) Communication style
D) Sincerity
E) Relationship building
Ques. 2Education, past successes and research are all examples of what credibility building characteristic?
A) Objectivity
B) Sincerity
C) Endorsements
D) Professionalism
E) Credentials, knowledge, and expertise
Ques. 3When dealing with an emotional issue, the ability to distance yourself from the emotional aspect of the issue is called what?
A) Credibility
B) Honesty
C) Objectivity
D) Expertise
E) Confidence
Ques. 4The measure of a person's believability is known as what?
A) Qualifications
B) Credibility
C) Endorsement
D) Credentials
E) Objectivity
Ques. 5Discuss the meaning of bias-free language and identify four areas when bias generally occurs. Provide examples of biased and bias free language for each area.
What will be an ideal response?
Ques. 6A euphemism is a word that conveys meaning without carrying negative connotations.
Indicate whether the statement is true or false.
Ques. 7Oral communication generally requires more tact than written messages.
Indicate whether the statement is true or false.
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