A media that is leaner would be used for what types of messages?
A) Non-routine or complex messages
B) Messages that transfer simple information
C) Messages that attempt to humanize your presence
D) Messages that communicate caring
E) Messages to gain commitment
Ques. 2When referring to channel and medium, medium is the system used to deliver the message.
Indicate whether the statement is true or false.
Ques. 3Which method of communication is considered to have the greatest media richness?
A) Instant messages
B) Texting
C) Phone calls
D) Emails
E) Face to face
Ques. 4Which of the following is an advantage when using mobile devices for business communication?
A) Portability and flexibility
B) Screen size
C) Resolution
D) Bandwidth, speed and connectivity
E) Operational costs
Ques. 5When using mobile technology, increasing the size of buttons and text entry fields can help which of the following areas?
A) Portability and flexibility
B) Screen size and resolution
C) Input technologies
D) Speed and connectivity
E) Data usage costs
Ques. 6Which of the following is a nonverbal signal that affects the style and tone of the message?
A) Media richness
B) Formality
C) Media and channel limitations
D) Urgency
E) Audience preferences
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