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AzariahMD AzariahMD
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Posts: 343
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6 years ago
Taking the time to outline your points as you prepare business messages
 
  A) will save you time in the long run and lead to better results.
  B) is feasible only when you are working on long reportsotherwise it is a waste of valuable time.
  C) is a sign that your writing skills are weak, since good writers work from mental outlines only.
  D) eliminates the creative spontaneity you need to create dynamic messages.
  E) generally causes undue confusion, since you may not know exactly what you want to say.

Ques. 2

The scope of a message will generally be longer when
 
  A) the audience is unfamiliar with your topic.
  B) the audience is familiar with you and your credibility.
  C) the audience is supportive of your ideas.
  D) your subject is noncontroversial.
  E) the audience is familiar with the topic.

Ques. 3

To bolster a case while adding variety and credibility, ________ to back up your major supporting points.
 
  A) add facts and figures
  B) use a description
  C) include a story
  D) use a specific description
  E) reference an authority respected by the audience

Ques. 4

The ________ of a business message summarizes what you want your audience members to do or think and why they should do so.
 
  A) topic
  B) scope
  C) sequence
  D) main idea
  E) narrative

Ques. 5

In a business message, the range of information you present, the overall length, and the level of detail is known as your
 
  A) coverage.
  B) inclusion.
  C) depth.
  D) requirement.
  E) scope.
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6 years ago
Answer to #1

Answer: A
Explanation: A) After you have chosen the best approach, it is time to figure out the most logical and effective way to present your major points and supporting details. Get into the habit of creating outlines when you are preparing business messages. You will save time, get better results, and do a better job of navigating through complicated situations.

Answer to #2

Answer: A
Explanation: A) The scope of your message is the range of information you present, the overall length, and the level of detailall of which need to correspond to your main idea. The number of words, pages, or minutes you need to communicate and support your main idea depends on your topic, your audience members' familiarity with the material, their receptivity to your conclusions, and your credibility. You will also need more words or time to build a consensus about a complex or controversial subject, especially if the audience is likely to resist your ideas.

Answer to #3

Answer: E
Explanation: E) Reference to authority bolsters a case while adding variety and credibility. This works only if the authority is recognized and respected by the audience.

Answer to #4

Answer: D
Explanation: D) The main idea helps you establish the goals and general strategy of the message, and it summarizes two vital considerations: (1) what you want your audience members to do or think and (2) why they should do so.

Answer to #5

Answer: E
Explanation: E) The scope of a message pertains to its range of information, overall length, and level of detail. Business messages are sequenced in either the direct approach or the indirect approach.
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