When teaching content related to values and skills, it is most important that the instructor utilize the technique of
a. focused lectures
b. unplanned time to process
c. modeling the content
d. discussion with guest lecturers
Ques. 2A form of budgeting that results in identifying the anticipated costs of each unit of programing in a human services agency is
a. a functional budget
b. an incremental budget
c. a line-item budget
d. an ad hoc budget
Ques. 3It is thought that the easiest content to teach to others is
a. attitudes
b. knowledge
c. values and beliefs
d. skills
Ques. 4A formal group of employees that has ongoing responsibility to monitor an agency's responsiveness to client needs would most likely be considered
a. an ad hoc committee
b. a planning commission
c. a standing committee
d. a governing board
Ques. 5It is recommended that a group leader avoid allowing a hub and spoke pattern from evolving during group discussion. What is the best way to keep such a pattern from developing?
a. Appoint another participant to lead the discussion
b. Indicate that it is not your job to reply to each comment
c. Respond to each comment and ask if others agree with you
d. Ask participants to speak to the whole group and not just the leader
Ques. 6Which of the following is the most accurately characterizes a social worker's actions when using mediation in the helping process?
a. The mediator limits the discussion to one hour
b. The mediator makes the final decision after hearing all the evidence
c. The mediator operates from a position of power or authority
d. The mediator operates as a facilitator of the process
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