When both the goal and relationship is important, a person would use which conflict management strategy?
a. Compromising
b. Withdrawing
c. Smoothing
d. Problem-solving negotiations
e. Forcing (shark)
Ques. 2When the goal is more important than relationships, a person would use which conflict management strategy?
a. Compromising
b. Withdrawing
c. Smoothing
d. Problem-solving negotiations
e. Forcing
Ques. 3In a study of signaling of the Red Tides passage, Loman and Mayer found:
a. signals promoted retention of the signaled material (conceptual information) but not the nonsignaled material (nonconceptual information)
b. signals promoted problem-solving transfer but not verbatim recognition
c. both of the above
d. none of the above
Ques. 4In a conflict of interest, how you behave depends on how
a. Important your goals are to you
b. Important the relationship is to you
c. Important your job is to you
d. a and b
e. All of the above
Ques. 5Loman and Mayer asked students to read a passage about Red Tides that either contained signaling or did not. Which of the following features were involved in the signaling?
a. including an outline sentence listing stages in the development of red tides
b. including headings keyed to the outline
c. including pointer words such as because of this or first...second...third
d. all of the above
Ques. 6Conflicts are constructive to the extent that they
a. Result in everyone's best interest
b. Strengthen relationships
c. Allow the stronger party to win
d. a and b
e. All of the above
Ques. 7Meyer, Brandt, and Bluth asked older and younger adults to read either signaled or non-signaled passages and take a comprehension test. Which of the following is consistent with the results?
a. average students benefit from signaling
b. good students benefit from signaling
c. poor students do not benefit from signaling
d. all of the above
Ques. 8Which of the following statements is correct concerning signaling of text:
a. signals are more effective for more skilled readers rather than less skilled readers
b. signals promote selective retention and transfer
c. signals help readers assimilate new material to their existing schemas
d. all of the above
Ques. 9David has not eaten in several days. For him, food represents a
a. Want
b. Need
c. Interest
d. Goal
Ques. 10In a children's story, suppose we inserted elaborative questions after certain sentences, such as Why would that animal do that? According to research by Wood, Pressley, and Winne, asking elaborative questions results in:
a. better retention of the material than having no questions
b. better retention of the material than if the answers to the questions are printed in the story
c. both of the above
d. none of the above
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