If the verbal and nonverbal messages are contradictory, the receiver should rely on the verbal message and ignore the nonverbal message to avoid confusion.
Indicate whether the statement is true or false
Ques. 2Which of the following is correct concerning Thorndike's research on the law of effect?
a. he studied cats in a puzzle box
b. he studied rats in a Skinner box
c. both of the above
d. none of the above
Ques. 3Verbal and nonverbal messages are equally important if they are contradictory, the receiver has to take the average of the two to get the intended meaning.
Indicate whether the statement is true or false
Ques. 4Thorndike's theory of the law of effect is most consistent with which of the following metaphors of learning?
a. learning is like building a knowledge structure
b. learning is like adding information to memory
c. learning is like strengthening (or weakening) a stimulus-response connection
d. learning is like improving a mental muscle
Ques. 5Mr. Moore is the CEO of an international company. Based on what you know about high status and power people, which of the following traits would you expect Mr. Moore not to display?
a. Maintain eye contact with his audience
b. Be completely engaged when listening to someone else talk
c. Take the chair that is at the head of the table, or take other positions of prominence
d. Interrupt others
Ques. 6Feedback is information interpreted by the learner. This statement is most consistent with:
a. the reinforcement view of feedback
b. the behaviorist approach to learning
c. the idea that response strengthening is automatic
d. none of the above
Ques. 7If you want to communicate your feelings effectively, the following guidelines may help. One of them however is not a good piece of advice. Which one?
a. Have slightly stooped shoulders and downcast eyes so that you show respect for your partner
b. Keep your posture erect and hold your head high so that you show self-acceptance and well-being
c. Make your verbal and nonverbal messages congruent with each other so that they reinforce each other
d. Keep good eye contact so that you show that you are open for further communication
Ques. 8The contingency is in effect (i.e., the learner gets rewards and/or punishments) during which phase(s) of learning?
a. baseline
b. extinction
c. both of the above
d. none of the above
Ques. 9Verbal and nonverbal messages are different in several ways. Which of the following is true? Verbal messages ___________________ whereas nonverbal messages are ____________________.
a. Involve multiple channels; discrete
b. Are indiscrete; discrete
c. Are unconscious; planned and controlled
d. Are discrete; ambiguous
Ques. 10Larkin and her colleagues asked beginning physics students and experienced physicists to think aloud as they solved introductory-level physics word problems. Which of the following statements is correct?
a. experts answered faster than novices
b. experts tended to work backward from the goal to the given
c. experts tended to store each formula separately
d. all of the above
Ques. 11Nonverbal communication is able to accomplish all these things except:
a. Regulate the flow of a conversation
b. Express dominance and control over another person
c. Define the type of relationship you have with another person
d. Express your feelings unambiguously
Ques. 12Which of the following is correct concerning differences between experts and novices in physics?
a. experts categorize problems based on surface similarities whereas novices focus on structural similarities
b. experts store knowledge in small functional units whereas novices possess large functional units of knowledge
c. both of the above
d. none of the above
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