Family-caregiver conferences usually occur
a. once a year.
b. twice a year.
c. once a month.
d. at the end of the year.
Question 2The ideal situation between parents and caregivers is which of the following?
a. The parents dictate the care of the child.
b. The caregiver dictates what the parents should do.
c. The parents and caregiver work together as a team, keeping in communication regarding development.
d. The parents and caregiver include a third party to iron out their daily problems.
Question 3How do you design information on parenting topics?
a. Survey the parents
b. Survey the staff
c. Decide from previous years experience
d. Check professional journals
Question 4When parents tell the caregiver information about their child and themselves, caregivers should
a. listen carefully and then forget about it.
b. ignore it.
c. listen carefully and then record the information as soon as possible.
d. give their expert opinion.
Question 5Mirroring is a communication technique that means to
a. speak to yourself in a mirror.
b. repeat exactly what is said without adding or interpreting any of the speakers words.
c. interpret exactly what you think the speaker meant to say.
d. copy another persons actions.
Question 6A common way to reply to someone using the active listening technique begins with the phrase
a. Youre wrong
b. I hear you saying . . .
c. What did you say?
d. I dont want to hear that kind of talk.
Question 7Common errors in communication can be avoided when persons who listen actively also look for the
a. correct answer to their communication at all times.
b. approval of the other person at all times.
c. nonverbal body language messages.
d. chance to express their own opinions.
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