Explain the different categories of people involved with enterprise resource planning (ERP) systems.
What will be an ideal response?
Q. 2Engineered suites offer solid integration on the back-end and consistent user interfaces throughout.
Indicate whether the statement is true or false
Q. 3Packet-switched network differs from circuit-switched network in that packet-switched network ________.
A) requires the establishment of a channel between the nodes before communicating
B) is used by the phone system exclusively
C) tends to waste capacity
D) travels different routes
Q. 4What are the different types of data in an enterprise resource planning (ERP) database?
What will be an ideal response?
Q. 5Responding to user content problems is best reserved for when the problematic content has caused the organization to do something positive as a result.
Indicate whether the statement is true or false
Q. 6Twitter is growing as a way to provide customer support, largely because it can reach customers in near real-time.
Indicate whether the statement is true or false
Q. 7Which of the following is a drawback of using circuit-switched network?
A) It often wastes capacity.
B) It requires the strings of digital data to be broken into packets before being transmitted.
C) It slows down communication after establishing a channel.
D) It remains unreliable for communication even after establishing a channel.
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