What elements of OSHA's guidelines on workplace violence can be adapted for use in construction ...

Ans. to #1

OSHA does publish voluntary guidelines that employers can use to help ensure a safe and healthy workplace free of violence. They were not designed for construction companies, but many of the guidelines will work for any type of employer. Two key points to understand about these guidelines are as follows:
 The guidelines are advisory in nature and informational in content. The guidelines do not add to or enhance in any way the requirements of the General Duty clause of the OSHAct.
 The guidelines were developed with service establishments in mind. Consequently, they have a service-oriented emphasis. However, much of the advice contained in the guidelines can be adapted for use in construction settings.

Ans. to #2

 Avoid the use of anger-inducing words and phrases including the following: but, you should, you made me, always, never, I can't, you can't, and so on.
 Admit that others don't make you angry; you allow yourself to become angry. You are responsible for your emotions and your responses to them.
 Don't let pride get in the way of progress. You don't have to be right every time.
 Drop your defenses when dealing with people. Be open and honest.
 Relate to other people as equals. Regardless of position or rank, you are no better than they are, and they are no better than you.
 Avoid the human tendency to rationalize your angry responses. You are responsible and accountable for your behavior.

Ans. to #3

Acquired immunodeficiency syndrome, or AIDS, has become one of the most difficult issues that construction professionals are likely to face today.