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A retailer can encourage ethical behavior among its employees through the development and communication of a ________.
A) corporate mission statement
B) code of ethics
C) customer exchange policy
D) customer service standard
Textbook 
Retail Management: A Strategic Approach

Retail Management: A Strategic Approach


Edition: 13th
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6 years ago
You make an excellent tutor!
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Smart ... Thanks!
Lourd Jenkins
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this is exactly what I needed
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