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msee1021 msee1021
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6 years ago
Peterson is a salesperson. He considers nonverbal feedback to be extremely important when making a sales presentation. He can gather nonverbal feedback by ________.
A) providing the customer with visual aids instead of speaking to them
B) asking the customer to fill up a feedback form at the end of the presentation
C) repeating the message and asking for specific feedback
D) paying attention to the customer's facial expressions and gestures
E) using sales tests and trial closes that help to assess a situation
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#1
6 years ago
 D
msee1021 Author
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#2
6 years ago
Electric Light Bulb Correct, thanks!
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