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Hernando G. Hernando G.
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4 years ago
Online merchant Zappos.com has a very sophisticated system that measures the speed of call handling in an effort to make each customer call as brief as possible.

▸ true

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Textbook 
Customer Service: Career Success Through Customer Loyalty

Customer Service: Career Success Through Customer Loyalty


Edition: 6th
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johnsykejohnsyke
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4 years ago
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Hernando G. Author
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4 years ago
Smart ... Thanks!
Shassta22
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Yesterday
This calls for a celebration Person Raising Both Hands in Celebration
kamikazekota
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2 hours ago
Just got PERFECT on my quiz
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