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aly0303 aly0303
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4 years ago
How has a guest been disappointed when condiments, accompaniments, or utensils are not automatically provided?

▸ During the wait the entrée can grow cold and lose quality

▸ Guest is annoyed with him- or herself for forgetting to ask

▸ Guest is in the position of a helpless child to be taken care of

▸ This should never be an expectation; servers are not mind readers
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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ohyeah2222222ohyeah2222222
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4 years ago
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aly0303 Author
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4 years ago
This site is awesome
MLynneMcMillan
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Helped a lot
kaytee23
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
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