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What sorts of topics are appropriate for the friendly but professional server to discuss with the guest?

rachelarnold

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What sorts of topics are appropriate for the friendly but professional server to discuss with the guest?

What sorts of topics are appropriate for the friendly but professional server to discuss with the guest?

▸ Special events or attractions of the area

▸ Politics or other current subjects

▸ Fun gossip about employees or operation

▸ Personal information of confidential nature

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

Read 30 times

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Broke

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rachelarnold Author

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Brilliant ツ

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Brownr40

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