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greyfrost greyfrost
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2 years ago
How can managers avoid or eliminate reoccurring mistakes in the system?

▸ Fix the mistake and move on.

▸ View the mistake from the goals identified in the big picture.

▸ Isolate the mistake from interaction with the rest of the system.

▸ Show employees how the mistake detracts from the overall goals.

▸ Use mistakes as an opportunity to learn.
Textbook 
Business in Action

Business in Action


Edition: 9th
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zexman911zexman911
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2 years ago
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greyfrost Author
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2 years ago
Good timing, thanks!
smi3
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Yesterday
this is exactly what I needed
7.prime7105
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2 hours ago
This calls for a celebration Person Raising Both Hands in Celebration
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