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DoveNinja763537 DoveNinja763537
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Compare and contrast positive reinforcement with negative reinforcement.
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Business in Action

Business in Action


Edition: 9th
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Both positive and negative reinforcement encourage a behavior to be repeated: they reinforce it, in other words. The difference is in how they work. Positive reinforcement offers pleasant consequences for particular actions or behaviors, increasing the likelihood that the behaviors will be repeated. For example, even a simple but sincere "thank you" provides emotional reward and encourages employees to repeat whatever behavior elicited the praise. Negative reinforcement also encourages a particular behavior to be repeated, but it does so through the reduction, removal, or absence of an unpleasant outcome.
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