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Nelly, the-constant-nag computer user, complains that her laptop is broken. She states that she ...

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Nelly, the-constant-nag computer user, complains that her laptop is broken. She states that she ...

Nelly, the-constant-nag computer user, complains that her laptop is broken. She states that she charged the laptop battery last night, but when she tried to turn on the laptop at the first customer office, the laptop would not power on. What is the first step in troubleshooting this problem?
A) Tell Nelly to call the help desk.
B) Remove all nonessential peripheral devices such as the optical drive and wireless adapter and power on the laptop.
C) Do an extended memory test on the laptop.
D) Connect the AC adapter and power on the laptop.

Textbook

Complete A+ Guide to IT Hardware and Software

Edition: 8^th

Author: Schmidt

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PiMaster314

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More solutions for this book are available here

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blackmamba_8 Author

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A year ago

Thank you, thank you, thank you!

dianeflunder

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this is exactly what I needed

choih94

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Thanks for your help!!

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