Top Posters
Since Sunday
g
2
2
E
2
b
1
New Topic  
cmesser94 cmesser94
wrote...
Posts: 150
Rep: 0 0
3 years ago
Which of the following would be appropriate as an action for a new help desk person when she encounters a problem she has never seen before?
A) Interrupt the customer every so often to ask questions.
B) Ask the customer to hold while the problem is being researched.
C) Summarize the information told to you.
D) Take notes.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
Read 127 times
1 Reply
Replies
Answer verified by a subject expert
CroweN6459CroweN6459
wrote...
Posts: 493
3 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

cmesser94 Author
wrote...

3 years ago
Thanks
wrote...

Yesterday
Thank you, thank you, thank you!
wrote...

2 hours ago
Thanks for your help!!
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers
  696 People Browsing
Show Emoticons
:):(;):P:D:|:O:?:nerd:8o:glasses::-):-(:-*O:-D>:-D:o):idea::important::help::error::warning::favorite:
Related Images
  
 600
  
 4655
  
 3227
Your Opinion