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Financial measures alone do not capture all aspects of an organization's performance. Nonfinancial ...

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Financial measures alone do not capture all aspects of an organization's performance. Nonfinancial ...

Financial measures alone do not capture all aspects of an organization's performance. Nonfinancial measures can be either qualitative or quantitative. Indicate by placing an "X" in the appropriate column whether the following nonfinancial measures are internal operating measures, customer-oriented measures, or employee-oriented measures.

	Internal	Customer	Employee
Setup efficiency
Inventory levels
Market share
Accidents per month
Product defects
Absenteeism
Product flexibility
Time to fill customer orders
Manufacturing cycle time
Delivery performance

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Managerial Accounting

Edition: 4^th

Author: Davis

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