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Margot must deny a claim regarding a failed battery pack. Which of the following statements should ...

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Margot must deny a claim regarding a failed battery pack. Which of the following statements should ...

Margot must deny a claim regarding a failed battery pack. Which of the following statements should she use in her letter?

▸ If you had followed the instructions, you wouldn't have overheated the battery pack.

▸ You can purchase a replacement battery pack at a 30 percent discount.

▸ Per company policy, we are unable to replace battery packs that have been damaged by customer misuse.

▸ We apologize, but unfortunately, we cannot replace your battery pack at this time.

Textbook

Business Communication: Process and Product: Brief Edition

Edition: 7^th

Authors: Guffey, Loewy, Griffin

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bruce2710

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More solutions for this book are available here

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frustelle Author

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Thanks

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Brilliant ツ

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This helped my grade so much Perfect

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