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hliz3 hliz3
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When denying a claim, use a statement such as If you had read the instruction booklet that came with the air conditioner, you would have known to change the filter every three months to let the customer know why the claim must be refused.


▸ true

▸ false
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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jasmjasm
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hliz3 Author
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Thanks for your help!!
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Smart ... Thanks!
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this is exactly what I needed
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