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jerico jerico
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9 years ago
Which of the following is true of COQ measures?
A) They forecast customer satisfaction and employee satisfaction, which are useful indicators of long-run performance.
B) They focus managers' attention on how poor quality affects operating income.
C) They direct attention to financial processes that help managers identify the precise problem areas that need improvement.
D) They provide immediate short-run feedback on whether quality-improvement efforts are succeeding.
Textbook 
Cost Accounting

Cost Accounting


Edition: 14th
Authors:
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cyborgcyborg
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9 years ago
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jerico Author
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9 years ago
Very happy to know people like you still exist. Really, without your help, I wouldn't understand the content one bit.
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9 years ago
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