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nailat nailat
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7 years ago
Which of the following is true of eye contact during a sales call?
A) Looking at papers in your briefcase indicates to the customer that you are listening.
B) Nodding constantly indicates sincere interest in a customer.
C) Eye contact is one of the best ways to say "I'm listening."
D) A fleeting glance at notes is insulting to the prospect.
E) A prolonged, direct stare is reassuring.
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Awesome! Thanks
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