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nailat nailat
wrote...
Posts: 2268
7 years ago
Which of the following statements about the sources of product knowledge is most likely true?
A) Company product literature is of less value to salespeople than it is to customers.
B) The best source of information on the product is the director of sales.
C) Plant tours would be of little value to people in retail and service selling.
D) A salesperson cannot really understand the product until spending time on the manufacturing line producing it.
E) Examining and using the product can give a salesperson in-depth knowledge of its features.
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
Read 399 times
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NicroNicro
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Posts: 1995
7 years ago
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nailat Author
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