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silverbullet silverbullet
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7 years ago
Improving quality seems to be a strategic weapon in gaining market share. However, improving quality entails allocation of resources and effort. As greater effort is expended to stop defects before they occur, which one of the following costs increases?
A) Prevention costs
B) Internal failure costs
C) Appraisal costs
D) External failure costs
Textbook 
Operations Management: Processes and Supply Chains

Operations Management: Processes and Supply Chains


Edition: 11th
Authors:
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GL700WingGL700Wing
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7 years ago
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silverbullet Author
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7 years ago
needed this today

thanks so much
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