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MichaelTran MichaelTran
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Posts: 2602
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7 years ago
Explain how a worker's emotional state can affect customer service and customers.
Textbook 
Organizational Behavior

Organizational Behavior


Edition: 14th
Authors:
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- UOIT Student
- Organizational Behavior
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Answer verified by a subject expert
Melinda98Melinda98
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7 years ago
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MichaelTran Author
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7 years ago
Will pass this forward, appreciate it
- UOIT Student
- Organizational Behavior
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