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normie normie
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7 years ago
The typical unhappy customer is more likely to contact the brand with his complaint than to share his complaint about a brand with his friends, family, and coworkers.
A) True
B) False
Textbook 
Advertising & IMC: Principles and Practice

Advertising & IMC: Principles and Practice


Edition: 10th
Authors:
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rebmetpesrebmetpes
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7 years ago
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normie Author
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#2
7 years ago
THX Slight Smile

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