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Samita.Brown Samita.Brown
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7 years ago
Which of the following is NOT one of the benefits of a strong customer focus?
a.   outperforming competition in delivering higher levels of customer satisfaction
b.   can charge higher prices than competitors
c.   long-run survival
d.   create greater shareholder value
e.   higher profits in the short run
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Market Based Management

Market Based Management


Edition: 5th
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Market-Based Management, 5th Edition (Best)
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D-manD-man
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7 years ago
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Samita.Brown Author
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#2
7 years ago
Correct!
Market-Based Management, 5th Edition (Best)
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