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breisler breisler
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7 years ago
Many strategies have been identified to prevent or decrease stress and incivility in the work setting. What strategies would be helpful? Select all that apply.
1. Clarify expectations of how assignments are to be completed.
2. Hold the overall expectation that the work will be done.
3. Accept the staff member's apologies for poor performance.
4. Avoid being defensive.
5. Seek out the truth of situations.
Textbook 
Leadership and Management for Nurses: Core Competencies for Quality Care

Leadership and Management for Nurses: Core Competencies for Quality Care


Edition: 3rd
Author:
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yesUcanyesUcan
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7 years ago
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breisler Author
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7 years ago
This helped my grade so much Perfect
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Yesterday
Thanks
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2 hours ago
Thank you, thank you, thank you!
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