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wakaski wakaski
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Posts: 542
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7 years ago
Evaluate these statements and choose the response that indicates summarization.
1. "I thought you were supposed to go home today. What happened?"
2. "What I think I'm hearing you say is that you are angry you have to wait one more day before you can go home."
3. "We have no beds available for any admissions."
4. "I don't know the answer to your question, but I will check."
Textbook 
Leadership and Management for Nurses: Core Competencies for Quality Care

Leadership and Management for Nurses: Core Competencies for Quality Care


Edition: 3rd
Author:
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Leadership and Management for Nurses: Core Competencies for Quality Care, 3rd Edition
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yesUcanyesUcan
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7 years ago
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wakaski Author
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7 years ago
How kind of you to help me
Leadership and Management for Nurses: Core Competencies for Quality Care, 3rd Edition
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