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croosh911 croosh911
wrote...
Posts: 908
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7 years ago
The manager of a telehealth department is analyzing the metrics to determine the number of successful patient telephone calls for the week. How will the manager use this information?
1. Budget for staffing
2. Identify the need for supplies
3. Analyze the telephone bill charges
4. Determine if goals have been met
Correct
Textbook 
Quality and Safety for Transformational Nursing: Core Competencies

Quality and Safety for Transformational Nursing: Core Competencies


Edition: 1st
Author:
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Replies
wrote...
7 years ago
4
Rationale 1: Clearly established metrics help determine when a goal has been met. Metrics may or may not be used for budget purposes. (See Page 133 What is a Metric?)
Rationale 2: Clearly established metrics help determine when a goal has been met. Metrics may or may not be used to identify the need for supplies. (See Page 133 What is a Metric?)
Rationale 3: Clearly established metrics help determine when a goal has been met. Metrics may or may not be used to analyze the telephone bill charges. (See Page 133 What is a Metric?)
Rationale 4: Clearly established metrics help determine when a goal has been met. (See Page 133 What is a Metric?)
croosh911 Author
wrote...
7 years ago
This answers my question perfectly
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