The nurse manager is creating a process to improve the culture of safety on a patient care area. ...

1,2,3,5
Rationale 1: Behaviors that undermine a culture of safety are not acceptable. The Joint Commission has suggested actions that focus on preventing such behavior. Identifying a method to report problems is one step that the Joint Commission recommends. (See Page 159 Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety)
Rationale 2: Behaviors that undermine a culture of safety are not acceptable. The Joint Commission has suggested actions that focus on preventing such behavior. Adopting a zero-tolerance attitude is one step that the Joint Commission recommends. (See Page 159 Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety)
Rationale 3: Behaviors that undermine a culture of safety are not acceptable. The Joint Commission has suggested actions that focus on preventing such behavior. Structuring anonymous problem reporting is one step that the Joint Commission recommends. (See Page 159 Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety)
Rationale 4: Behaviors that undermine a culture of safety are not acceptable. The Joint Commission has suggested actions that focus on preventing such behavior. Exempting physicians from participating will not support a culture of safety or improve communication and collaboration between all care providers. (See Page 159 Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety)
Rationale 5: Behaviors that undermine a culture of safety are not acceptable. The Joint Commission has suggested actions that focus on preventing such behavior. Educating on proper communication etiquette is one step that the Joint Commission recommends. (See Page 159 Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety)

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