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The nurse manager is concerned about a family member's complaint regarding the professional ...

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The nurse manager is concerned about a family member's complaint regarding the professional ...

The nurse manager is concerned about a family member's complaint regarding the professional behavior of a nurse on the unit. Which is the most effective method to address this issue?
1. Post a memo to the nursing staff about expected professional behavior.
2. Send an e-mail to the nursing staff about expected professional behavior.
3. Address the complaint with the individual nurse in a telephone conversation.
4. Discuss the complaint with the individual nurse face-to-face.

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subitran Author

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7 years ago

You make an excellent tutor!

jblazah

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This helped my grade so much Perfect

Goku935

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Smart ... Thanks!

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