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rodica rodica
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6 years ago
When you must deliver bad news in the workplace, remember that
A) you should de-emphasize the news at all costs.
B) your feelings, as well as the feelings of anyone who receives the message, are irrelevant.
C) delaying, downplaying, or distorting the news may be unethical or illegal.
D) internal and external audiences will react to the news in the same way.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
Read 95 times
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derivativedderivatived
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6 years ago
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rodica Author
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#2
6 years ago
You're AWESOME Smiling Face with Open Mouth
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