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stethanie stethanie
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7 years ago
When responding to rumors and countering negative information in a social media environment, a company should NOT
A) engage customers early and often.
B) monitor online conversations.
C) rely on its reputation to protect it.
D) respond appropriately and professionally.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
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comestascomestas
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7 years ago
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