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Artician Artician
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6 years ago
Providing a coupon for a free meal to an unsatisfied customer on account of a delay in service is an example of
A) service recovery.
B) service failure.
C) fail-safe service.
D) service loss.
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 1st
Authors:
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delite_40delite_40
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6 years ago
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Artician Author
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6 years ago
Good timing, thanks!
Roselalo
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Yesterday
Thank you, thank you, thank you!
bahajo
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2 hours ago
this is exactly what I needed
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