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[Unknown] [Unknown]
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Posts: 577
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7 years ago
A firm should make the greatest communication, customer relationship management, and service investments towards which group of customers?
A) high-loyalty, low profitability
B) low-loyalty; high profitability
C) low-loyalty; low profitability
D) high-loyalty, high-profitability
Textbook 
Strategic Marketing

Strategic Marketing


Edition: 1st
Authors:
Read 95 times
1 Reply
Strategic Marketing (Mooradian, Matzler, Ring)
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Answer verified by a subject expert
w.i.l.lw.i.l.l
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Posts: 375
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7 years ago
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[Unknown] Author
wrote...

7 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
wrote...

Yesterday
Thank you, thank you, thank you!
dri
wrote...

2 hours ago
Good timing, thanks!
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