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Afotando Afotando
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7 years ago
Explain why goodwill messages are important.
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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wrote...
7 years ago
Goodwill messages can improve your relationships with customers, colleagues, and other business people. They should be sincere and honest; otherwise, the writer appears interested only in personal gain. Avoid exaggeration, back up compliments with specific points, and be restrained but sincere in your praise.
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