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Afotando Afotando
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7 years ago
You should use the direct approach to organize negative news messages when ________.
A.    you want to soften the blow of the negative news
B.    the reader has an emotional investment in the situation
C.    the bad news is not expected by the reader
D.    the bad news will not come as a shock to the reader
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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7 years ago
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