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A patient calls the office requesting to speak to the physician, who is not presently in the office. ...

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A patient calls the office requesting to speak to the physician, who is not presently in the office. ...

A patient calls the office requesting to speak to the physician, who is not presently in the office. Which of the following would be your best response?
a.   Ask the patient to call later when the doctor is likely to be in.
b.   Page the doctor on his beeper, and have him call the patient.
c.   Give the patient the doctor’s beeper number so he/she can page him/her.
d.   Determine the nature/urgency of the call, and contact the doctor accordingly.

Textbook

Administrative and Clinical Procedures for the Canadian Health Professional

Edition: 4^th

Author: Thompson

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violette Author

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Thanks for your help!!

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Just got PERFECT on my quiz

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