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kaefol kaefol
wrote...
Posts: 545
Rep: 3 0
6 years ago
Describe the four facial management techniques. Provide an example of how you have used each technique in your own life.
 
  What will be an ideal response?
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wrote...
6 years ago
Intensifying is the exaggeration of reactions to meet others' expectations. Deintensifying is the
understatement of reactions to meet others' expectations. Neutralizing is the avoidance of any
emotional expression in a situation. Masking is the replacement of one expression with another
considered more appropriate for the situation.
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