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A code of ethics is a set of rules governing the behavior of all members of an organization and ...
A code of ethics is a set of rules governing the behavior of all members of an organization and ...
A code of ethics is a set of rules governing the behavior of all members of an organization and calls for high standards of honesty, objectivity, diligence, and loyalty.
 
  Indicate whether the statement is true or false.
Kfields37   35   1 Reply
6 years ago
Accept criticism; use it as a tool to help you improve yourself. (True or false?)
Accept criticism; use it as a tool to help you improve yourself. (True or false?)
Accept criticism; use it as a tool to help you improve yourself.
 
  Indicate whether the statement is true or false.
goatMaster   41   2 Replies
6 years ago
Networking means exchanging files through a server (True or false?).
Networking means exchanging files through a server (True or false?).
Networking means exchanging files through a server.
 
  Indicate whether the statement is true or false.
aschaffer   40   1 Reply
6 years ago
Frequently, it is not the situation that causes stress but how you react to it and what you do about ...
Frequently, it is not the situation that causes stress but how you react to it and what you do about ...
Frequently, it is not the situation that causes stress but how you react to it and what you do about it.
 
  Indicate whether the statement is true or false.
jeddsn   44   1 Reply
6 years ago
The functional resume is designed to emphasize the applicant's skills, abilities, and ...
The functional resume is designed to emphasize the applicant's skills, abilities, and ...
The functional resume is designed to emphasize the applicant's skills, abilities, and accomplishments.
 
  Indicate whether the statement is true or false.
vincent_pijen   38   1 Reply
6 years ago
Under Education in a resume, emphasize school activities first. (True or false?)
Under Education in a resume, emphasize school activities first. (True or false?)
Under Education in a resume, emphasize school activities first.
 
  Indicate whether the statement is true or false.
Twatson22   37   1 Reply
6 years ago
Because you emphasize personal qualities in a resume, you need not mention these qualities in your ...
Because you emphasize personal qualities in a resume, you need not mention these qualities in your ...
Because you emphasize personal qualities in a resume, you need not mention these qualities in your cover letter.
 
  Indicate whether the statement is true or false.
darcyyyy   55   1 Reply
6 years ago
Blind ads are used because the organization wishes to avoid having to interview a large number of ...
Blind ads are used because the organization wishes to avoid having to interview a large number of ...
Blind ads are used because the organization wishes to avoid having to interview a large number of unqualified applicants.
 
  Indicate whether the statement is true or false.
AyeDocJ   35   2 Replies
6 years ago
A generic term that is being used to denote an employee that performs all types of basic office ...
A generic term that is being used to denote an employee that performs all types of basic office ...
A generic term that is being used to denote an employee that performs all types of basic office functions is a/an
 
  a. Coordinator.
  b. Line manager.
  c. Virtual assistant.
  d. Assistant.
littlescientist   33   1 Reply
6 years ago
The Objective section in your resume is an area in which you can highlight the type of position you ...
The Objective section in your resume is an area in which you can highlight the type of position you ...
The Objective section in your resume is an area in which you can highlight the type of position you are seeking.
 
  Indicate whether the statement is true or false.
darcyyyy   34   1 Reply
6 years ago
Defining the tasks to be completed is the most difficult part of organizing your work and assigning ...
Defining the tasks to be completed is the most difficult part of organizing your work and assigning ...
Defining the tasks to be completed is the most difficult part of organizing your work and assigning your time.
 
  Indicate whether the statement is true or false.
ronswanson11   40   1 Reply
6 years ago
A tickler file supports your regular calendars and holds the actual documents to be completed by ...
A tickler file supports your regular calendars and holds the actual documents to be completed by ...
A tickler file supports your regular calendars and holds the actual documents to be completed by specific dates.
 
  Indicate whether the statement is true or false.
Sauce1387   26   1 Reply
6 years ago
Conducting personal research such as shopping on the Internet or sending personal e-mail is ...
Conducting personal research such as shopping on the Internet or sending personal e-mail is ...
Conducting personal research such as shopping on the Internet or sending personal e-mail is considered to be unethical behavior by most organizations.
 
  Indicate whether the statement is true or false.
rahrah23   39   1 Reply
6 years ago
Effectiveness is often defined as doing things right, efficiency as doing the right things. ...
Effectiveness is often defined as doing things right, efficiency as doing the right things. ...
Effectiveness is often defined as doing things right, efficiency as doing the right things.
 
  Indicate whether the statement is true or false.
kyrabunga   71   2 Replies
6 years ago
Bringing together project teams consisting of employees with the talents needed to work on a ...
Bringing together project teams consisting of employees with the talents needed to work on a ...
Bringing together project teams consisting of employees with the talents needed to work on a specific project is called
 
  a. Participatory management.
  b. Informal management.
  c. Personnel management.
  d. Team manageme
ade_tpy99   24   1 Reply
6 years ago
Typical office support functions range from clerical to secretarial or administrative. Which of the ...
Typical office support functions range from clerical to secretarial or administrative. Which of the ...
Typical office support functions range from clerical to secretarial or administrative. Which of the following is not categorized as one of the functions?
 
  a. Routine.
  b. Technical.
  c. Analytical.
  d. Systematic.
lavagirl   33   1 Reply
6 years ago
Sociability demonstrates in group settings
Sociability demonstrates in group settings
Sociability demonstrates in group settings
 
  a. Understanding, friendliness, and adaptability.
  b. Friendliness, adaptability, and empathy.
  c. Adaptability, empathy, and politeness.
  d. Understanding, friendliness, ada
Basketball1121   34   1 Reply
6 years ago
People who are difficult to work with because they have opinions about everything, but when they are ...
People who are difficult to work with because they have opinions about everything, but when they are ...
People who are difficult to work with because they have opinions about everything, but when they are found to be wrong, they pass the buck or become defensive are called
 
  a. A bully.
  b. A gossip.
  c. A know-it-all.
  d
adrianfebrianya   28   1 Reply
6 years ago
Which of the following U.S. job titles are similar to the ones found in the international market? ...
Which of the following U.S. job titles are similar to the ones found in the international market? ...
Which of the following U.S. job titles are similar to the ones found in the international market?
 
  a. Team Secretary.
  b. Secretary/Commercial Assistant.
  c. PA.
  d. All of the above.
Rodderick   18   1 Reply
6 years ago
Interpersonal functions include (Multiple Choice)
Interpersonal functions include (Multiple Choice)
Interpersonal functions include
 
  a. People skills.
  b. Decision-making skills.
  c. Judgment.
  d. All of the above.
riley.hively   70   2 Replies
6 years ago
Which letter is written by an applicant who includes only the position requirements his or her ...
Which letter is written by an applicant who includes only the position requirements his or her ...
Which letter is written by an applicant who includes only the position requirements his or her qualifications meet or exceed?
 
  a. Soliciting.
  b. Prospecting.
  c. Qualifications.
  d. None of the above.
Basketball1121   36   1 Reply
6 years ago
Which of the ideas on change are incorrect?
Which of the ideas on change are incorrect?
Which of the ideas on change are incorrect?
 
  a. Regardless of where you work, you will experience change.
  b. Expect yourself suddenly to be using new equipment, using new software, or experiencing several new job assignments duri
jeddsn   16   1 Reply
6 years ago
The curriculum vitae is best described as
The curriculum vitae is best described as
The curriculum vitae is best described as
 
  a. An international-style resume used for overseas job hunting.
  b. An international-style resume that is widely accepted in the U.S. as well as overseas.
  c. An international-style
tleebergene   30   1 Reply
6 years ago
The continuous approach is practiced through the following basic principles:
The continuous approach is practiced through the following basic principles:
The continuous approach is practiced through the following basic principles:
 
  a. Customer focus, teamwork, and strategic planning.
  b. Customer focus, continuous improvement, and teamwork
  c. Customer focus, continuous impro
coltenyeske@aub   13   1 Reply
6 years ago
Brainstorming is a technique used to
Brainstorming is a technique used to
Brainstorming is a technique used to
 
  a. Study an issue and recommend solutions in a timely manner.
  b. List ideas without making time to discuss each one.
  c. List ideas and then vote on the most important ones.
  d.
adrianfebrianya   23   1 Reply
6 years ago
A time distribution chart may be designed to be used in one of the following situations:
A time distribution chart may be designed to be used in one of the following situations:
A time distribution chart may be designed to be used in one of the following situations:
 
  a. To show how time and duties are delegated among a team of administrative assistants who work in one area completing the same related tasks.
adrianfebrianya   31   2 Replies
6 years ago
Which of the following statements about assigning priorities to work tasks is incorrect?
Which of the following statements about assigning priorities to work tasks is incorrect?
Which of the following statements about assigning priorities to work tasks is incorrect?
 
  a. Performing the tasks in the order in which it is submitted to you is not always feasible.
  b. To determine priorities, ask yourself a que
adrianfebrianya   41   1 Reply
6 years ago
Discuss the advantages and disadvantages of telecommuting and having a virtual office. What will ...
Discuss the advantages and disadvantages of telecommuting and having a virtual office. What will ...
Discuss the advantages and disadvantages of telecommuting and having a virtual office.
 
  What will be an ideal response?
Ebony321   44   1 Reply
6 years ago
Discuss how the role of the office professional relates to the company's mission statement. What ...
Discuss how the role of the office professional relates to the company's mission statement. What ...
Discuss how the role of the office professional relates to the company's mission statement.
 
  What will be an ideal response?
michelle6899   44   1 Reply
6 years ago
Define what is meant by self-esteem then list five of the concepts that affect your self esteem? ...
Define what is meant by self-esteem then list five of the concepts that affect your self esteem? ...
Define what is meant by self-esteem then list five of the concepts that affect your self esteem?
 
  What will be an ideal response?
jeddsn   32   1 Reply
6 years ago
Identify the four basic technical skills an office professional needs to be successful and explain ...
Identify the four basic technical skills an office professional needs to be successful and explain ...
Identify the four basic technical skills an office professional needs to be successful and explain what skills are necessary in each of the four areas?
 
  What will be an ideal response?
Fignshev   31   1 Reply
6 years ago
Explain how networking will increase an applicant's ability to be employed and to advance. What ...
Explain how networking will increase an applicant's ability to be employed and to advance. What ...
Explain how networking will increase an applicant's ability to be employed and to advance.
 
  What will be an ideal response?
GermanBiter14   18   2 Replies
6 years ago
Explain the disadvantages related to planning work and then following the plan. What will be an ...
Explain the disadvantages related to planning work and then following the plan. What will be an ...
Explain the disadvantages related to planning work and then following the plan.
 
  What will be an ideal response?
Goodtomyself   13   1 Reply
6 years ago
Describe at least three ways to locate job prospects.
Describe at least three ways to locate job prospects.
Describe at least three ways to locate job prospects.
 
  What will be an ideal response?
gltech99   20   1 Reply
6 years ago
Explain the disadvantages and rewards related to the time management concept of working at one task ...
Explain the disadvantages and rewards related to the time management concept of working at one task ...
Explain the disadvantages and rewards related to the time management concept of working at one task at a time.
 
  What will be an ideal response?
Yvonne98   19   1 Reply
6 years ago
Some customers become frustrated because the office professional does not speak clearly. (True or false?)
Some customers become frustrated because the office professional does not speak clearly. (True or false?)
Some customers become frustrated because the office professional does not speak clearly.
 
  Indicate whether the statement is true or false.
gltech99   20   1 Reply
6 years ago
The term inflection means to vary the rate of speed and volume of your speech. (True or false?)
The term inflection means to vary the rate of speed and volume of your speech. (True or false?)
The term inflection means to vary the rate of speed and volume of your speech.
 
  Indicate whether the statement is true or false.
aj20386   31   1 Reply
6 years ago
Active listening requires you to be certain the caller understands the message from your point of ...
Active listening requires you to be certain the caller understands the message from your point of ...
Active listening requires you to be certain the caller understands the message from your point of view.
 
  Indicate whether the statement is true or false.
dillosunion   26   2 Replies
6 years ago
When you have answered the telephone for your supervisor and she hasn't come in to the office yet, ...
When you have answered the telephone for your supervisor and she hasn't come in to the office yet, ...
When you have answered the telephone for your supervisor and she hasn't come in to the office yet, it's appropriate to be honest and say to the caller, She hasn't come in yet.
 
  Indicate whether the statement is true or false.
hihihihihihi   18   1 Reply
6 years ago
When screening calls, you are first trying to find out who the caller is and what the caller wants. ...
When screening calls, you are first trying to find out who the caller is and what the caller wants. ...
When screening calls, you are first trying to find out who the caller is and what the caller wants.
 
  Indicate whether the statement is true or false.
AyeDocJ   56   1 Reply
6 years ago
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