Still wines are those that:
A) have added carbon dioxide B) contain a high amount of tannin's
C) have no carbonation D) are aging in bottles
Management can make an immediate impact on the quality of operations through
A) good relationships with guests B) staff recognition
C) promotions D) retaining employees
An event that brings together sellers of products and services, where they can show their wares to a group of attendees is known as a:
A) convention B) trade show or exposition
C) clinic D) symposium
________ are assigned a goal, and the team plans, organizes, leads, and controls to achieve the goal.
A) Independent B) Self-managed work teams
C) Integrated work teams D) Empowered
Which of the following departments is not typically part of the hotel Food and Beverage division?
A) Stewarding B) Kitchen C) Room Service D) Gift Shop
A large meeting that includes some type of exposition or trade show would be a:
A) symposium B) clinic C) exposition D) convention
Wines are often first classified by:
A) varietal B) growing region C) aroma D) color
When choosing a location for an association meeting all of the following are important considerations except:
A) food and beverage B) shopping or entertainment opportunities
C) availability of hotel facilities D) distance attendees must travel
Depending on the type of hotel, housekeeping associates typically service between ________ rooms per day:
A) 15 and 20 B) 25 and 30 C) 10 and 15 D) 20 and 25
Wine is the fermented juice of freshly gathered ripe:
A) malt B) potatoes C) grains D) grapes
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