Marcel hates the annual review process he has to do for the employees in his department.
Although he is fully aware of some of his employees' faults, he is reluctant to discuss them in person, and is only comfortable writing them in an unsigned report that his supervisor will review. Marcel's behavior demonstrates ________.
A) provision of due process
B) inflated assessment of employee performance
C) organizational citizenship behavior
D) managerial sincerity
E) fear of confrontation
Question 2How does organizational culture develop?
What will be an ideal response?
Question 3Which of the following methods of third-party negotiation always results in a settlement?
A) mediation
B) consultancy
C) arbitration
D) conciliation
E) execution
Question 4The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.
A) selective evaluation
B) due process
C) multiple raters
D) selective retention
E) counterproductivity
Question 5The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.
Indicate whether the statement is true or false
Question 6In which of the following situations is mediation most likely to be effective?
A) The conflict between the parties involved in mediation is at a moderate level.
B) One of the parties involved in the negotiation perceives the mediator as biased.
C) There is a large gap between the target points of both the parties.
D) One of the parties involved in the negotiation perceives the mediator as coercive.
E) None of the parties is willing to disclose its BATNA.
Question 7Jeeves Consulting requires a performance evaluation method that is less time consuming to develop and administer and allows for quantitative analysis and comparison. An appropriate evaluation technique for Jeeves Consulting would be ________.
A) written essays
B) trait evaluations
C) forced comparisons
D) 360-degree evaluations
E) graphic rating scales
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