Top Posters
Since Sunday
1
e
1
a
1
1
Home Q & A Board Other Fields Homework Help Business Marketing
New Topic  
te3la te3la
wrote...
Go to Answer
Posts: 1737
Rep: 3 0
7 years ago
After spending 15 minutes on hold with a company's customer service line for information about a product she was considering purchasing, Cristina decided that she would buy a similar product from another company. This is an example of a ________.
A) critical touch point
B) conversion
C) commercial message
D) one-way communication
E) silo effect
Textbook 
Advertising & IMC: Principles and Practice

Advertising & IMC: Principles and Practice


Edition: 10th
Authors:
Read 117 times
2 Replies
Replies
Answer verified by a subject expert
rebmetpesrebmetpes
wrote...
#1
Top Poster
Posts: 644
Rep: 17 0
7 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

te3la Author
wrote...
#2
7 years ago
Very pleased, thank you
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  840 People Browsing
 102 Signed Up Today
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 134
  
 255
  
 10458
Your Opinion
Where do you get your textbooks?
Votes: 422
Previous poll results: Which 'study break' activity do you find most distracting?