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goji.go goji.go
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11 years ago
Kim is implementing the concept of total quality management within her company. The results she expects include ________.
A) a higher standard of products and increased cost savings
B) higher prices for products due to the extra process involved
C) a one-time product improvement unlikely to reproduce
D) a limited presence in the global marketplace
E) putting the responsibility for quality on just one team
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Diesel
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bbb
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#1
11 years ago
A) Kim would most likely not see an increase in prices of the products but rather a decrease. Although extra processes will be implemented during production, the result will actually reduce expenses because of the reduction in errors. Kim should expect the implementation of total quality management to provide long-term results, not a one-time improvement. Because total quality management improves processes and lowers error rates, Kim should expect being able to offer high-quality products at lower prices. This helps to improve competitiveness, leading to a strong presence in the global market.
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goji.go Authorgoji.go
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11 years ago
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