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TSWatcher TSWatcher
wrote...
Posts: 595
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7 years ago
You should use the direct approach to organize negative news messages when ________.
A.    firmness is needed in communicating the message
B.    the reader has an emotional investment in the situation
C.    you want to soften the blow of the negative news
D.    you need to maintain a close working relationship with the reader
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7 years ago
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